Administrative Customer Service Representative (CSR)
Atlantic Blue – Westminster, MD
$21-23.00 per hour
Atlantic Blue is seeking a reliable and detail-oriented Administrative Customer Service Representative (CSR) to support our daily office operations. This role is ideal for someone who enjoys a mix of customer interaction and administrative work in a fast-paced environment.
Key Responsibilities:
- Answer incoming calls and assist customers with scheduling and service inquiries.
- Schedule appointments and coordinate service calls.
- Perform accurate data entry and maintain customer records.
- Assist with light accounts receivable tasks, including processing payments and follow-ups.
- Provide general administrative support to the team.
- Maintain organized records and ensure timely communication with customers.
Schedule:
- Full-time position
- Monday through Friday
- 8:30 a.m. – 5:00 p.m.
Compensation
- Hourly pay ranging from $18.00 to $21.00, based on experience.
Qualifications:
- High school diploma or equivalent required.
- 1–2 years of customer service or administrative experience preferred.
- Strong communication and phone skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Basic computer proficiency (Microsoft Office, data entry systems).
Preferred (not required):
- Experience with ServiceTitan or similar scheduling/CRM software.
Physical Requirements:
- Ability to remain in a stationary position for extended periods while working at a computer.
- Ability to occasionally move office materials (up to approximately 15 lbs), with or without reasonable accommodation/
Additional Requirements:
- Must be able to pass a pre-employment background check.
What We Offer:
- Competitive hourly pay.
- Stable, full-time schedule.
- Supportive team environment.
- Opportunities for growth and development.
Equal Opportunity Employer
Atlantic Blue is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.